This Privacy Policy describes how decspetsltd (the “Data Controller”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from www.decspetsltd.com (the “Site”).
We operate from Ireland and serve customers across Europe. This policy is strictly designed to comply with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
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1. DATA CONTROLLER
The entity responsible for the processing of your personal data under this policy is:
Brand / Data Controller: decspetsltd
Website: www.decspetsltd.com
Contact Email: sound@decspetsltd.com
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2. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
A. Device & Usage Information
Examples of personal data collected: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the Site.
Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimise user experience.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
B. Order Information
Examples of personal data collected: Name, billing address, shipping address, email address, and phone number.
Purpose of collection: To fulfill contracts (processing orders, arranging shipping, providing invoices/order confirmations), communicate with you, and screen orders for potential risk or fraud.
Source of collection: Collected directly from you when you place an order or create an account.
C. Payment Information
Payment Processor: All payment processing is directly handled by our trusted payment processing partner, Stripe.
Data collected by Payment Processor: Credit/debit card numbers, bank details, and payment verification information.
Processing specifics: We do not store or process your full payment card details on our servers. Payment data is provided directly to Stripe, whose use of your personal information is governed by their privacy standards and legal obligations.
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3. LAWFUL BASES FOR PROCESSING
Under the European GDPR, we process your personal data based on the following legal grounds:
1. Contractual Necessity: Processing is required to perform our contract with you (e.g., fulfilling your product purchase and delivering items).
2. Legal Obligation: Processing is necessary to comply with relevant tax, accounting, and consumer legislation in Ireland and the European Union.
3. Legitimate Interests: Processing is required for our legitimate business interests, provided such interests do not override your fundamental privacy rights (e.g., fraud prevention and system operational security).
4. Consent: Where required, we process data based on your explicit consent (e.g., direct marketing communications). You retain the right to withdraw consent at any time.
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4. SHARING AND DISCLOSURE OF PERSONAL DATA
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described below:
Payment Infrastructure: We share payment data with Stripe to securely authorise and process transactions.
Logistics & Order Fulfillment: We share name, shipping address, and phone details with courier services to deliver physical goods.
Compliance and Legal Obligations: We may share personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
We do not sell, rent, or trade your personal information to third parties.
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5. INTERNATIONAL DATA TRANSFERS
Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are implemented in accordance with European data protection standards, including standard contractual clauses adopted by the European Commission or adequacy decisions recognized by the European Union.
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6. DATA RETENTION POLICY
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as well as to fulfill our legal, accounting, tax, and reporting obligations.
Order and Financial Records: Retained for 7 years following the completion of a transaction, in accordance with legal and statutory tax requirements in Ireland and the European Union.
Customer Communication Records: Retained for up to 2 years from the date of last contact to maintain adequate records for administrative resolution.
Website Usage & Analytics Data: Retained for up to 26 months before automated deletion or anonymisation.
Upon the expiration of applicable retention periods, your personal data will be securely deleted or anonymized.
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7. YOUR DATA PROTECTION RIGHTS
Under European data protection law, you possess specific statutory rights regarding your personal information:
Right of Access: The right to request copies of your personal data.
Right to Rectification: The right to request correction of information you believe is inaccurate or incomplete.
Right to Erasure (“Right to be Forgotten”): The right to request deletion of your personal data under certain condition limits (subject to statutory retention obligations).
Right to Restrict Processing: The right to request restriction of the processing of your personal data under certain conditions.
Right to Object: The right to object to our processing of your personal data.
* Right to Data Portability: The right to request transfer of collected data directly to another organisation or to you.
To exercise any of these rights, please submit a written request to sound@decspetsltd.com. We respond to statutory requests in accordance with regulatory timeframes.
If you reside within the European Union and believe your data processing violates applicable data protection rules, you have the right to lodge a complaint with a European Data Protection Authority, such as the Data Protection Commission (DPC) in Ireland.
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8. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to ensure site function, analyse performance, and facilitate navigation. You may manage or disable cookies via your internet browser settings. Disabling essential functional cookies may affect website operation.
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9. SECURITY MEASURES
We implement appropriate technical and administrative safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet or storage method can be stated as entirely impervious to all theoretical risks.
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10. CHANGES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy periodically to reflect changes to operational practices, legal obligations, or regulatory requirements. Updated versions will be published on this page with a revised “Last updated” date.
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11. CONTACT INFORMATION
For further inquiries regarding our privacy practices or to exercise your privacy rights, contact us at:
Brand: decspetsltd
Email: sound@decspetsltd.com
Website: www.decspetsltd.com